Kenneth S.

Kenneth S. is a dedicated professional with a Bachelor's degree in Elementary Education from Negros Oriental State University and a licensed teacher. Building on a foundation in education, he transitioned to the customer service and virtual assistance industries. He served as a Customer Service Representative with Qualfon Incorporated and Teletech, where he expertly handled billing, technical assistance, and e-commerce support. Throughout his tenure, he managed customer interactions for high-profile clients, including WeightWatchers and Optum Rx. In his virtual assistance role, Kenneth provided comprehensive support for companies such as Hats Online and Medicare Solutions. His scope included personal assistance, appointment setting, data entry, and social media management. Kenneth's technical prowess is underscored by his SEO expertise, particularly in optimizing websites on platforms like Wix and Wordpress. He adeptly reviews meta descriptions, heading titles, and keywords, using tools like KWFinder and Google Analytics. Proficient in applications such as Photoshop and Canva, Kenneth is equipped with strong organizational skills and a results-driven approach to support client success.