Khaled C.

Kaled P. is a seasoned professional with over 15 years of experience in the BPO sector, credit repair services, and remote work environments. He has excelled as a Enrollment Advisor and Closer at several organizations, including Bonafide Legal Services and Credit Repair Services USA, where he skillfully managed client-facing enrollment advisory and sales closing roles. His fluency in both Spanish and English aids in effective bilingual communication across diverse service and sales functions. Kaled has a robust background in customer service, having worked at the Managua Call Center and SITEL Nicaragua. Additionally, he has extensive expertise in team recruitment and training, contributing significantly to organizational development at Focus Services. Kaled holds credentials from Delgado Community College in IT Essentials, supporting his proficiency in Microsoft Office and overall problem-solving capabilities.