Khristiel M.

Khristiel M. is an experienced Customer Service Representative with a robust background in handling retail and telecommunications accounts. She has worked with notable companies such as Amazon, DIRECTV, and Walmart, acquiring over four years of professional experience in the field. At Concentrix, she supported the Amazon account from November 2016 to June 2017, performing critical tasks in order processing, product inquiries, and issue resolution to enhance customer satisfaction in retail sectors. Later, she joined VXI PH and managed the DIRECTV account from November 2021 to December 2022, focusing on billing concerns and technical troubleshooting within the telecommunications industry. Most recently, she served at IQOR, dedicated to the Walmart account from October 2023 to April 2026, strengthening her expertise in customer engagement and problem-solving. Khristiel has a Bachelor’s degree in Elementary Education from Davao Oriental State University and holds a Computer Servicing NCII certification from Lupon School of Fisheries-TESDA.