Kim G.

Kim G. is a seasoned Virtual Executive Assistant with a robust background in customer service, training facilitation, content moderation, and administrative support. With substantial experience at companies like T-Mobile USA and Alorica Teleservices Inc., Kim has honed her skills in client management and communication. At T-Mobile USA, she assisted clients with billing inquiries and successfully drove product sales, achieving high performance metrics. At Alorica, she excelled as a Learning Associate, managing training processes, presenting business reviews, and stabilizing retention rates. Her stint as a Content Moderator at Spotify highlighted her capability in maintaining a 99% accuracy in content moderation. She possesses strong proficiency in using AI tools and productivity applications such as Microsoft Office and Google Workspace, coupled with expertise in analytical thinking and decision making. Kim holds a Bachelor’s Degree in Maritime Transportation from Lyceum International Maritime Academy.