Klen K.

Klen Kenneth B. is an experienced customer service professional with a background in the call center sector, specifically within the accounting, telecommunications, and healthcare industries. At Concentrix, he supported QuickBooks Online users, utilizing his expertise with QuickBooks and Microsoft Office Suite tools to assist small to medium-sized business clients in financial management and reporting tasks. During his tenure at Results CX, he provided service solutions for Comcast, gaining exposure to broadband and cable television operations. At Optum Global Solutions, he facilitated pharmacy delivery support for OptumRx, focusing on efficient, patient-centered care. Klen Kenneth B. is bilingual in English and Filipino and holds a Bachelor of Industrial Technology major in Com. Tech.