Kris A.

Kris Anne L. C. is a seasoned Customer Service Expert with extensive experience at Asurion Nuvali, Capital One, Teletech, and Expert Global Solutions. She has excelled in managing customer claims, consistently meeting and exceeding performance metrics, and achieving high Net Promoter Score (NPS) results. Her strong skills in communication, problem-solving, and empathy have been crucial in delivering exceptional customer experiences in fast-paced, high-volume environments. Kris Anne supports new hire onboarding as a Certified Peer Advisor, conducting training sessions and mentoring team members. She also has a background in financial services as a Senior Operations Representative at Capital One, where she managed customer inquiries and operational processes with precision and compliance. With a BS in Hotel and Restaurant Management from the Philippine Women’s University, Kris Anne brings strong client relations and conflict resolution skills to any organization.