Krishna R.

Krishna R. is a seasoned Intake Specialist and Customer Service Specialist from Pasig City, Philippines, with over six years of experience. She has a proven track record in handling billing operations, appointment setting, client support, and administrative tasks. Krishna excels in managing CRM systems such as Salesforce and Zendesk, invoice processing, and maintaining customer communications. She gained significant expertise working in multiple roles, including as a Billing Analyst at Cloudstaff, where she ensured accuracy and compliance in attorney billing, and as an Intake Specialist and Team Leader at 168 Formula Call Center, coordinating client intake processes for a law firm. Her adaptability and problem-solving skills have been honed in fast-paced remote environments and cross-continental client engagements. She is adept at supporting remote teams and serving international clients, showcasing strong proficiency in tasks like calendar management and email management, underlining her value in dynamic remote work settings.