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Kristine P. — Junior Quality Analyst from Philippines

Kristine P.

Junior Quality Analyst

Philippines 1-2 years
Open to offersNew to Platform
Languages
EnglishTagalog
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About

Kristine Patrice A. is a dedicated professional who graduated Cum Laude with a Bachelor of Arts in Communication from Tarlac State University in 2024. Her career began at Forbes Financial Consultancy Corporation as a Quality Analyst from August to December 2024. In this role, she ensured that products, services, or processes met quality standards, analyzed data for improvement, and maintained compliance with regulations to deliver exceptional customer satisfaction. Kristine subsequently worked at Ford Marikina- MOS Autosolutions Inc. from March 2025 to June 2026 as a Dealer Customer Relations Center Representative, where she served as the primary contact for customers, handling inquiries and ensuring a positive customer experience throughout sales and service processes. With strong skills in Customer Relationship Management, Public Speaking, and Critical Thinking, Kristine is well-equipped to contribute to business growth and organizational excellence.

Experience

  • DCRC-CONCIERGE

    Ford Marikina- MOS Autosolutions Inc. · 2025 — 2026
    Served as the main point of contact for customers through various channels including phone, email, text, online platforms, and in-person interactions. Assisted with inquiries, scheduled appointments, and followed up with leads to ensure a positive customer experience throughout the sales and service process.
  • Quality Analyst

    Forbes Financial Consultancy Corporation · 2024 — 2024
    Ensured compliance with quality standards for products, services, or processes while focusing on customer satisfaction. Analyzed data to pinpoint areas for enhancement to improve efficiency and effectiveness. Maintained detailed documentation and collaborated with teams to implement solutions promoting continuous improvement and organizational excellence.

Skills & Expertise

Education

  • Bachelor of Arts in Communication
    Tarlac State University · — — 2024

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