Krizza S.

Krizza S. is an experienced Virtual Assistant specializing in Healthcare Administrative Support and client care, based in Caloocan City, Philippines. With a robust background spanning healthcare, telecommunications, and hotel reservation sectors, she expertly handles client inquiries through phone, email, and chat, ensuring smooth appointment and reservation coordination. Her tenure at Teleperformance as a Customer Expert Associate involved managing high volumes of hotel reservation services, documenting interactions across multiple systems, and maintaining high service standards. At Alorica Inc., Krizza's role as a Customer Service Representative required adept management of telecommunications accounts, billing, and technical inquiries, while at Foundever Philippines, she effectively balanced customer service in a healthcare setting with confidentiality and professionalism. Her strengths in issue resolution, data entry, and confidential information handling are complemented by a commitment to maintaining accurate records and supporting efficient wellness clinic operations.