Krizza D.

Krizza D. is a dedicated professional with experience in both customer service and ASR annotation, currently seeking a remote or virtual assistant position. She has a solid background in digital marketing, artificial intelligence, cybersecurity, and bookkeeping, demonstrating a commitment to delivering high-quality work and excellent client support. Previously, as a Customer Service Representative, she adeptly handled inbound and outbound inquiries, resolving customer concerns and maintaining high satisfaction levels. Her expertise extends to audio transcription and data annotation, where she ensured accuracy for AI and speech recognition projects. Krizza is skilled in using tools like Zendesk, Freshdesk, Intercom, and is proficient in Google Workspace and Microsoft Office. She holds a Bachelor of Science in Criminology and has completed certifications in Microsoft AI and cybersecurity, as well as bookkeeping and digital marketing. Her ability to multitask efficiently makes her an asset in dynamic work environments.