Krizziel J.
Junior Customer Service Representative
Open to offersNew to PlatformAbout
Krizziel J. is an experienced call center professional with a background in technical support and customer service within the business process outsourcing (BPO) industry in the Philippines. She served as an Account Associate at VXI Munoz Quezon City from November 2023 to January 2026, where she resolved client concerns related to product sales and services. Previously, Krizziel held roles as a Technical Support Representative at Concentrix Cubao and as a Customer Service Representative at Teleperformance Mandaluyong, gaining direct experience assisting customers and addressing inquiries. Her expertise encompasses computer skills, English proficiency, and customer service, demonstrating the ability to manage time effectively and work under pressure. Krizziel holds a high school diploma from Gingoog City Colleges Inc. and has completed two years of college coursework in Accounting.
Experience
Account Associate
VXI Munoz Quezon City · 2023 — 2026Managed client interactions related to product sales and service within a call center environment, addressing customer concerns and utilizing customer service skills to respond to inquiries.Technical Support Representative
Concentrix Cubao · 2022 — 2022Provided technical support by assisting customers with resolving product issues through call center channels, maintaining professionalism and clear communication.Customer Service Representative
Teleperformance Mandaluyong · 2021 — 2022Handled customer communications in a call center setting, demonstrated English proficiency and time management while delivering customer service.
Skills & Expertise
Education
- High School DiplomaGingoog City Colleges Inc.-Gingoog City Misamis Oriental
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