KWILASA E.
Mid-Level Sales Team Leader
Open to offersNew to PlatformAbout
Kwilasa E. is an accomplished professional in human resources management with significant experience in team coordination and staff development. With a background in both HR and law, he excels in performance management and recruitment processes. At Dexintec Tanzania Ltd, he holds the position of Senior Team Leader, where he is responsible for setting sales targets, monitoring performance, and ensuring quality standards. His role involves analyzing sales trends and providing feedback to enhance customer relations. Previously, as a Sales Training Specialist, he designed training programs and improved onboarding processes to bolster team performance. His expertise extends to office management from his time at The Roots Juice, where he optimized staff schedules and maintained service quality. Kwilasa brings a practical leadership style that is both people-first and performance-driven, deeply impacting sales growth and team productivity. Fluent in English and Kiswahili, he utilizes his proficiency in MS Office to manage tasks effectively.
Experience
Senior Team leader
Dexintec Tanzania Ltd · 2026 — PresentAssigned daily and weekly sales targets, overseeing performance through regular meetings and one-on-one coaching sessions. Tracked individual and team metrics, including conversion rates and call volumes, while developing strategies to enhance sales outcomes. Ensured call quality standards and compliance with company policies by monitoring calls and providing feedback. Prepared performance reports on a daily, weekly, and monthly basis, analyzing sales data to identify trends and areas for enhancement. Managed employee recruitment and termination.Sales Training Specialist
Dexintec Tanzania Ltd · 2025 — PresentEvaluated skill gaps of trainees and designed training programs aimed at improving performance while developing continuous improvement plans. Collaborated with the senior Team leader to implement training that aligns with organizational objectives. Supported the recruitment process by conducting screenings and coordinating interviews, contributing to candidate evaluations. Created onboarding paths for new employees and facilitated training sessions, ensuring alignment with business goals and objectives. Assisted in updating HR policies to maintain compliance with labor laws.Office Manager
The Roots Juice · 2024 — 2025Supervised staff performance and provided coaching, initiating disciplinary actions when required to uphold service quality. Managed employee schedules to achieve optimal staffing levels while considering labor costs and business requirements. Conducted onboarding training for new hires, ensuring they understood company values and service standards, as well as compliance with health and safety regulations. Encouraged team motivation through recognition and effective communication, which contributed to improved retention and morale. Maintained accurate records of attendance, leave, and performance-related issues.Project supervisor (Intern)
JSP Marketing link · 2020 — 2020Engaged in the recruitment and selection process of marketing personnel, including screening resumes and coordinating interviews, and prepared temporary employment contracts for new hires. Oversaw staff performance related to project deliverables, contributing to performance appraisals and development plans. Identified training needs and organized internal sessions to enhance team competencies aligned with project objectives. Supervised cross-functional teams, offering coaching and feedback to improve productivity and collaboration. Allocated project tasks based on team strengths and availability to ensure efficient workload management.
Skills & Expertise
Education
- Bachelor of Human Resources ManagementInstitute of Social Work · 2015 — 2018
- Diploma in LawAzania College of Management · 2013 — 2015
- Ordinary Certificate of Secondary School EducationJitegemee Secondary School · 2008 — 2011
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