Kyrah R.

Kyrah R. is an accomplished Customer Service & Operations Specialist with over 5 years of experience dedicated to supporting U.S.-based clients in fast-paced, remote environments. She has effectively leveraged her skills in CRM management, administrative operations, and issue resolution to enhance client services. At Cyberbacker Careers, Kyrah expertly managed customer inquiries via multiple communication channels while ensuring the timely resolution of issues, and collaborated with cross-functional teams to improve operational efficiency. At Perfect Patch Pros, she was responsible for customer follow-ups and documentation while supporting business operations through various digital platforms. Her role at Fyxed – APM Help involved managing high volumes of customer cases and maintaining impeccable service standards. Furthermore, at Alorica Inc., Kyrah adeptly navigated a high-volume environment to resolve customer concerns related to accounts and billing while maintaining detailed records. Her foundational skills were honed at Awesome OS, where she provided comprehensive support across multiple channels. Kyrah holds a Bachelor of Arts in English Language from the University of Southeastern Philippines and a Bachelor of Arts in Literature from the University of Mindanao.