Kyser I.
Junior Virtual Assistant and Digital Marketing Specialist
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About
Kyser D. is a results-driven and detail-oriented Virtual Assistant with considerable expertise in financial literacy and Facebook Ads Management. Currently, he is pursuing a Bachelor's degree in Accounting Education at UM Tagum College in Davao Del Norte. His professional journey is defined by a proven track record of driving digital growth and delivering exceptional customer satisfaction through adept management of email and chat support channels. Adept with Meta Business Suite and CRM Software, Kyser excels in managing high-volume customer service inquiries and optimizing digital marketing campaigns for brand awareness and lead generation. His role as an independent contractor showcases a commitment to organizing administrative operations and establishing efficient communication pipelines. With key competencies in audience targeting, issue resolution, and data entry, Kyser seamlessly balances his academic pursuits with his professional client metrics, driven by his strong communication skills and a highly organized mindset.
Experience
Virtual Assistant & Customer Support Specialist
Freelance / Remote Independent ContractorManaged a high volume of email and chat inquiries, effectively resolving customer questions, tracking order progress, and addressing complaints to sustain high satisfaction levels. Developed and optimized Facebook Ads campaigns to enhance brand visibility and generate quality leads across various digital client profiles. Organized daily operational activities, streamlined email inboxes, managed calendars, and facilitated communication between clients and their end users.
Skills & Expertise
Education
- Bachelor of Accounting EducationUM Tagum College
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