Kythashier C.
Junior Customer Service Representative
Actively lookingNew to PlatformAbout
Kythashier C. is a versatile professional with substantial experience in office administration and sales representation, demonstrating strong organizational skills and a proven ability to drive business growth. With expertise in customer relationship management, sales growth, and administrative support, Kythashier has consistently achieved sales targets and maintained efficient office operations. In previous roles, Kythashier handled high-volume customer calls at Concentrix, achieving excellent customer satisfaction scores by resolving billing and technical issues efficiently. At One Fab Pooch, he managed appointments and upsold premium grooming services. Additionally, as a Sales Representative for Yonas Trading, he increased the customer base within the Talomo District by 50% and consistently met sales targets through effective product promotions and demonstrations, she was also a Real Estate Virtual Assistant. Kythashier's academic background includes a Bachelor of Physical Education from St. John Paul II College of Davao.
Why hire me
You should hire me because I bring a proven ability to engage customers, build lasting relationships, and consistently deliver results, I can adapt fast on the task that has been given in me, and learn from it. My strength lies in combining deep product knowledge with clear, persuasive communication skills, ensuring that clients not only buy but stay loyal. I thrive under sales targets, adapt quickly to changing markets, and approach challenges with persistence and creativity. Beyond hitting numbers, I focus on creating value — for the company, the team, and the customer.
Experience
Customer Service Representative
Concentrix · 2025 — 2025Managed a high volume of inbound customer calls, addressing inquiries related to billing, account updates, and technical issues. Achieved high Customer Satisfaction (CSAT) scores through empathetic solutions while meeting daily Key Performance Indicators (KPIs) concerning Average Handling Time (AHT) and Quality Assurance (QA) standards. Accurately documented customer interactions in the company database.Pet Receptionist
One Fab Pooch · 2023 — 2024Greeted clients and managed appointment scheduling along with incoming inquiries. Maintained organized customer records and coordinated care schedules for pets. Promoted and sold premium grooming packages and retail products to visitors.Pharmacy Assistant (Trainee)
Amesco Drug · 2024 — 2024Supported pharmacists in medication dispensing, inventory management, and assisting patients with prescriptions. Demonstrated proficiency in customer service, prescription handling, and maintaining compliance in a fast-paced setting.Sales Representative
Yonas Trading · 2020 — 2021Prospected for new clients within the Talomo District, successfully securing new business. Regularly surpassed monthly sales targets, contributing to revenue growth. Conducted product demonstrations and persuasive presentations to stimulate demand while fostering long-term relationships with customers to ensure high retention rates.
Skills & Expertise
Education
- Senior High SchoolA. Mabini National High School · 2022 — 2023
- Bachelor of Physical Education; Major in PE SchoolsSt. John Paul II College Of Davao · 2023 — 2023
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