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Lady I. — Junior Customer Service Representative from Philippines

Lady I.

Junior Customer Service Representative

Philippines No experience yet
Open to offersNew to Platform
Languages
EnglishTagalog
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About

Lady Irish D. is an accomplished Customer Service Representative with a focus on email support, live chat assistance, and appointment scheduling for service-oriented clients. She effectively manages calendars and resolves routine issues, leveraging strong communication, time management, and problem-solving skills. With a background in a customer-facing environment, Lady Irish has enhanced loyalty and repeat business through empathetic resolution of customer complaints at Vertex Digital Entertainment Technologies Inc. Previously, as an Administrative Assistant at Lucky Kelly Thai Shop, she excelled in inventory management, financial processes, and building strong client relationships, contributing to increased customer satisfaction. Lady Irish holds a Bachelor of Science in Accountancy from the Asian Institute of Science and Technology and communicates fluently in both Filipino and English.

Experience

  • Customer Service Representative

    Vertex Digital Entertainment Technologies Inc. · 2024 — 2024
    Addressed customer complaints with empathy to foster loyalty. Utilized various communication channels to respond to customer inquiries promptly and effectively. Ensured accurate processing of customer orders while maintaining service quality.
  • Administrative Assistant

    Lucky Kelly Thai Shop · 2023 — 2024
    Facilitated financial processes by managing invoices and expense tracking. Provided exceptional customer service through timely responses and effective problem resolution. Managed inventory to maintain accurate stock levels and ensure timely reordering.

Skills & Expertise

Education

  • Bachelor of Science in Accountancy
    Asian Institute of Science and Technology · 2025 — 2029

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