Laiba H.
Mid-Level Human Resources Specialist
Open to offersNew to PlatformAbout
Laiba H. is a seasoned professional with over five years of diverse experience across Customer Support, Human Resources, and Project Management. Her career began in customer service at Unified System, where she managed call operations and consistently met sales targets while enhancing customer satisfaction. Transitioning to HR, Laiba excelled as a Recruitment Officer at Allied Services International Pvt Ltd, building talent pipelines and coordinating recruitment processes. At Tecno Solution, she served as a Human Resource Specialist, overseeing recruitment, employee records, payroll support, and employee engagement, demonstrating her expertise in talent acquisition and HR operations. Throughout her roles, she has consistently demonstrated strong skills in Excel Reporting, ATS/CRM management, and adherence to compliance standards, while also earning certificates in marketing and design principles.
Experience
Recruitment Officer
Allied Services International Pvt Ltd · 2025 — 2026Developed talent pipelines through LinkedIn, job portals, referrals, and campus recruitment efforts. Collaborated with hiring managers to ensure alignment on requirements and timelines. Managed offer processes, conducted background checks, and ensured compliance documentation.Human Resource Specialist
Tecno Solution · 2023 — 2025Handled hiring and onboarding including sourcing candidates, screening CVs, conducting interviews, issuing offers, and introducing new joiners. Maintained employee records, contact information, as well as attendance and leave data while ensuring compliance with labor laws. Provided payroll support by sharing monthly salary data, managing benefits and loans, and addressing payroll inquiries. Managed performance-related tasks such as rolling out appraisals, tracking KPIs, addressing grievances, and fostering employee engagement. Conducted exit interviews, processed settlements, issued experience letters, and compiled HR reports.Human Resource Officer
Win Win Solution · 2022 — 2022Oversaw the complete hiring process from sourcing to onboarding. Involved in CV screening, conducting interviews, making offers, and negotiations. Engaged in building talent pipelines and promoting employer branding. Analyzed recruitment data to inform strategies.Customer Service Representative
Unified System · 2020 — 2020Managed both inbound and outbound calls, ensuring prompt resolution of customer issues. Promoted products and services while consistently achieving sales targets. Maintained CRM records and conducted timely follow-ups. Enhanced customer satisfaction and built relationships through proactive support.
Skills & Expertise
Education
- Intermediate ICSGovt associate college for women manghot RWP
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