Laiba A.

Laiba A. is a dedicated Customer Sales Representative with extensive experience in client relations and problem-solving. From 2023 to 2025, she excelled at Hverse by identifying customer needs, recommending appropriate products, and maintaining effective follow-ups. Her role included collaborating with logistics and technical teams to address issues, thereby fostering customer satisfaction through strategic solutions such as refunds and replacements. Additionally, she gained experience as an Accounting Intern at Golden Pearl Company, where she assisted in processing invoices, managing inventory records, and preparing financial reports. Her academic background includes an ADP in Accounting and Finance from Superior University, complemented by strong proficiencies in SAP, CRM, and meticulous time management. Currently, she applies her skills in customer service excellence and product knowledge to enhance customer loyalty and operational efficiency.