Lara E.

Lara E. is a dedicated operations and support professional with extensive experience in the healthcare, telecom, and customer service sectors. With a strong focus on maintaining seamless customer interactions, she specializes in managing client queries, resolving issues, and supporting high-volume service delivery through both email and system-based communication channels. Lara's expertise extends to workflow coordination, data management, and process improvement within fast-paced environments. Her role as an HR Specialist at Viberoptix in Belfast has further honed her skills in employee records management and compliance with employment laws. Previously, at Fibrus Network, she excelled as a Customer Support Representative by managing complex queries and coordinating resolutions in a telecom setting. Lara has also contributed significantly to healthcare service delivery improvement at Mid Essex NHS Trust, where her duties included operational tracking and documentation. With strong proficiency in Microsoft Office Suite and various CRM systems, Lara E. is both highly organized and capable of working remotely while handling multiple priorities proficiently.