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Laura S. — Mid-Level Customer Service Representative from Argentina

Laura S.

Mid-Level Customer Service Representative

Argentina 6+ years
Open to offersNew to Platform
Languages
Spanish
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About

Laura S. is an accomplished professional with a robust background in customer service and sales within diverse industries such as telecommunications and financial services. Her tenure at Telecom Personal, spanning over eight years, involved resolving complex claims which honed her writing skills to effectively document cases. She further enhanced her expertise at Santander Rio, where she provided virtual financial product advisement using internal management tools. At Lo Jack, Laura achieved measurable sales targets while assessing user needs and maintaining data quality in client follow-ups. Her role as a public attention representative at Puerto De Frutos involved administrative management and creating detailed product reports while effectively resolving conflicts. Currently pursuing studies in Journalism and New Technologies, Laura demonstrates significant editing and communication proficiency for linguistic quality control. Her analytical capabilities allow her to excel in dynamic work environments, emphasizing attention to detail and result-oriented execution.

Experience

  • Customer Service Representative

    Puerto De Frutos · 2024 — 2025
    Managed administrative tasks and composed detailed reports regarding products and inquiries.
  • Sales Representative

    Balat · 2023 — 2023
    Engaged in remote communication and synthesized information to gather insights.
  • Sales Representative

    Lo Jack · 2022 — 2023
    Achieved targets based on results and analyzed user needs while overseeing data quality and client portfolio management.
  • Sales Representative

    Santander Rio · 2021 — 2022
    Provided advisory services and sold financial products to clients virtually while utilizing internal client management tools and collaborating with the team to meet commercial goals.
  • Sales and Customer Service Representative

    Telecom Personal · 2009 — 2017
    Accumulated eight years of experience resolving complex claims, necessitating strong writing and spelling skills for case documentation.

Skills & Expertise

Education

  • Technical Degree in Journalism and New Technologies - In Progress
    Instituto Tecnico Superior Teclab · 2025 — Present

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