Mid-Level Customer Service Representative
Open to offersNew to PlatformLaura S. is an accomplished professional with a robust background in customer service and sales within diverse industries such as telecommunications and financial services. Her tenure at Telecom Personal, spanning over eight years, involved resolving complex claims which honed her writing skills to effectively document cases. She further enhanced her expertise at Santander Rio, where she provided virtual financial product advisement using internal management tools. At Lo Jack, Laura achieved measurable sales targets while assessing user needs and maintaining data quality in client follow-ups. Her role as a public attention representative at Puerto De Frutos involved administrative management and creating detailed product reports while effectively resolving conflicts. Currently pursuing studies in Journalism and New Technologies, Laura demonstrates significant editing and communication proficiency for linguistic quality control. Her analytical capabilities allow her to excel in dynamic work environments, emphasizing attention to detail and result-oriented execution.
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