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Lee-Ann L. — Mid-Level Digital Project & Account Manager from South Africa

Lee-Ann L.

Mid-Level Digital Project & Account Manager

South Africa 3-6 years
Open to offersNew to Platform
Languages
English
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About

Lee-Ann L. is a seasoned Digital Project & Account Manager with a demonstrated history of overseeing end-to-end project delivery across the creative, technical, digital advertising, and apparel industries. At Digitlab, Lee-Ann leads operations for creative, media, and technical teams, translating client briefs into actionable project scopes and managing processes from workflow coordination to full-scale website launches. She leverages SAP, Pastel, and Xero to perform financial administration, manage monthly timesheet reconciliation, and support account oversight. Her experience extends to procurement in garment supply chains, as well as event planning and promotional campaign management. Lee-Ann’s hands-on expertise in client management, technical quality assurance, and cross-functional team coordination is evidenced by roles at Team Clothing, JLS Clothing, Space-TV, and Enforce Investigation Division, where she consistently delivered on project planning, stakeholder communication, and administrative operations.

Experience

  • Digital Projects Manager & Account Manager

    Digitlab · 2022 — Present
    Manage daily operations involving creative, media, and technical teams. Convert client briefs into actionable project scopes and roadmaps; oversee projects from inception to completion. Facilitate weekly operations meetings to anticipate client requirements and align with available resources. Develop comprehensive project plans and timelines, specifying responsibilities for both teams and clients. Conduct daily huddles to prioritize activities and address any obstacles. Reconcile monthly timesheets to provide clients with transparent retainer usage. Collaborate with Client Service and Technical Directors regarding briefs and specifications. Supervise technical scoping, execution, testing, and integrations for website launches. Handle key accounts in digital advertising, social media, SEO, content, and UX. Lead weekly client meetings, present post-project reports, and offer strategic recommendations.
  • Sales Coordinator

    Team Clothing · 2022 — 2022
    Coordinate garment design processes from initial concepts through to client fittings, ensuring quality and timely outcomes. Generate SAP performance reports to aid in formulating sales strategies. Draft promotional briefs and work with designers on monthly marketing campaigns. Manage travel arrangements for senior management. Supervise the Famous Brand account to ensure fulfillment of orders and effective stock control.
  • Buyer & Customer Relations Manager

    JLS Clothing · 2016 — 2022
    Procure garments and footwear while managing supplier relationships and maintaining quality control. Supervise key accounts, ensuring stock levels are maintained through SAP, and manage garment fittings and exchanges. Process invoicing, credit notes, and payroll utilizing Pastel and Xero.
  • Personal Assistant & Administrator

    Space-TV · 2015 — 2016
    Provide executive support to the Managing Director by managing calendars, projects, and meeting preparations. Organize travel and coordinate company events while overseeing promotional stock. Participate in leadership meetings, documenting minutes and reporting on operational matters.
  • Administration Manager

    Sesalos · 2010 — 2012
    Oversee studio bookings, manage marketing tools, and coordinate promotional video projects. Manage client briefs, ensuring approvals and necessary revisions. Execute reception and various administrative tasks.
  • Personal Assistant & Administrator

    Enforce Investigation Division · 2007 — 2010
    Assist the Director in investigations, client communication, and reporting duties. Support the polygraph examiner with appointment bookings and necessary documentation. Process invoices using QuickBooks.

Skills & Expertise

Education

  • Advanced Counselling
    UNISA · — — 2013
  • Business Administration & Management Diploma
    Damelin · — — 2005
  • Matric Senior Certificate
    Institution not specified · — — 2001

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