leigh M.

Leigh O. is an experienced Operations Manager with a five-year track record in the bakery industry, specifically at Sugar High Bakery PH, a family business. Leigh oversaw daily business operations, supervised staff, assigned tasks, and maintained productivity standards, focusing on delivering high-quality customer service and addressing client concerns professionally. Their responsibilities included inventory management, handling supply orders, and supporting business growth strategies through sales monitoring. Additionally, Leigh gained experience as a Customer Experience Agent in the financial services sector at Alorica, assisting customers with financial account inquiries and transactions, efficiently managing high-volume calls to ensure customer satisfaction while upholding company compliance. Leigh is proficient in MS Office and basic systems navigation, with a background in BS Hospitality Management studies.