Lenzel J.

Lenzel Joy A. is an experienced Customer Service Representative with a background in high-volume support for the e-commerce and digital content industries. At IQOR Bacolod, Lenzel Joy managed customer inquiries for the 1-800-Flowers.com account, directly supporting the sale of chocolates, desserts, and fruit bouquets in a fast-paced queue, frequently addressing three inquiries every two minutes. While working as a chatter for OnlyFans, Lenzel Joy successfully managed communications for six models, consistently achieving daily sales goals of $300–$500 using the INFLOWW platform. Demonstrating robust multi-tasking, handling difficult customers, and reporting and analyzing customer feedback abilities, Lenzel Joy is skilled at maintaining strong service standards in competitive environments.