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Leo R. from Philippines

Leo R.

Philippines No experience yet
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Languages
English
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About

Leo R. is a results-driven professional with a solid foundation in project management and a strong record of leadership and communication. Previously employed at Teleperformance as a Customer Service Representative, he managed both inbound and outbound calls, providing solutions to US-based customers, and consistently achieving performance metrics in customer satisfaction and quality assurance. His diverse experience includes working at Fely’s Pizza & Pasta, where he played a vital role in food preparation and customer service, ensuring operational efficiency and customer satisfaction. As a Compliance Coordinator at Seoul Guide Medical, Leo demonstrated his problem-solving abilities by monitoring communications for compliance, maintaining documentation, and supporting quality improvements. His educational background includes a BS in Radiologic Technology from Davao Doctors’ College, enriching his capacity to work under pressure and manage time effectively.

Experience

  • Compliance Coordinator

    Davao Doctors’ College, Inc. · 2025 — 2026
    Oversaw Consultant–Patient communications to ensure adherence to company policies. Facilitated timely responses aligned with service-level standards and maintained compliance documentation.
  • Customer Service Representative

    Teleperformance · 2024 — 2025
    Managed inbound and outbound calls to assist US-based customers. Addressed inquiries and complaints with professionalism and efficiency.
  • All-around Service Crew

    Fely’s Pizza & Pasta · 2021 — 2024
    Contributed to food preparation, provided customer service, and performed cashier duties. Ensured cleanliness and organization of the kitchen area while supporting daily operations.

Skills & Expertise

Education

  • BS in Radiologic Technology
    Davao Doctors’ College, Inc.

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