Leonilo B.

Leonilo B. is a seasoned Logistics & Customer Service Virtual Assistant with over seven years of dedicated experience in supporting clients through expert email communication, shipment coordination, and a variety of administrative tasks. Operating remotely and available for global partnerships, Leonilo adeptly utilizes tools such as Microsoft Copilot to manage comprehensive logistics operations, prepare detailed quotations, and ensure seamless payment transactions. Currently serving as a Business Development/Operations Assistant at Perfect Cargo Services, Leonilo excels in maintaining accurate shipment records and coordinating with internal teams to deliver superior service. His previous tenure as a Sales & Customer Service Representative in the UAE electronics trading sector underscored his ability to manage daily customer inquiries and achieve high satisfaction rates through effective issue resolution and follow-up strategies.