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Lerato M. — Mid-Level Clinical Research Data Specialist from South Africa

Lerato M.

Mid-Level Clinical Research Data Specialist

South Africa 6+ years
Open to offersNew to Platform
Languages
English
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About

Lerato M. is an experienced Data Capturer based in Johannesburg, with over 5 years specializing in clinical research data management and administrative support. At Wits Consortium, Lerato accurately captured confidential patient and laboratory data, managed structured filing systems, and produced routine data-driven reports. Leveraging expertise in Microsoft Excel, Power BI, and Google Analytics, Lerato ensured data integrity and on-time reporting. Previous experience includes resolving customer queries as a Customer Service Agent at Webhelp and managing office administration as a Receptionist at Accuts Properties within the real estate sector. Certified in Virtual Assistance and Data Analytics, Lerato provides reliable support across healthcare and property management domains.

Experience

  • Data Capturer

    Wits Consortium · 2019 — 2025
    Ensured the accurate capture of confidential patient and laboratory data. Maintained organized filing systems while adhering to reporting deadlines. Identified discrepancies in data and generated routine reports.

  • Customer Service Agent

    Webhelp · 2017 — 2019
    Handled financial and order inquiries through both calls and emails. Addressed and resolved customer complaints, contributing to client satisfaction.

  • Receptionist

    Accuts Properties · 2016 — 2017
    Oversaw appointment scheduling, document filing, and property advertising.

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