LESLIE A.
Mid-Level Digital Services Specialist
Open to offersNew to PlatformAbout
Leslie Anne C. is a Registered Criminologist with a background in customer service, digital services, sales, and administrative support across industries such as call centers, hospitality, real estate, and financial services. With four years’ experience as a Customer Service Representative, Digital Service Associate, and Virtual Assistant, Leslie provided client support via digital platforms and managed administrative operations for executives and remote teams. She has handled digital customer service for major U.S. restaurant brands through third-party delivery services, performed data entry, sales support, loan lead qualification, appointment setting, and mortgage underwriting. Leslie is proficient with CRMs like Salesforce and Fresh Sales, various dialers and communication tools. She holds a BS in Criminology and is pursuing an MS in Criminal Justice.
Experience
Digital Service Representative/ Admin Assistance
Midland Koontz, LLC · 2025 — PresentExecuted professional services within the domain of Digital Services and reported on the responsibilities performed under this Agreement, while fulfilling any other tasks reasonably requested by the Company and accepted by the Contractor.General Virtual Assistant
ClientMakers Solution · 2024 — 2025Handled administrative responsibilities such as scheduling, making travel arrangements, managing emails, and coordinating projects to enhance an executive's efficiency, alongside managing confidential communications and report preparation.Administrative Assistant
Technodream Call Center Service · 2022 — 2025Delivered digital customer service across multiple platforms, ensuring customer satisfaction while assisting with sales, data entry, tracking, and providing digital support. Collaborated with Bluestone Hospitality for various restaurants utilizing services such as DoorDash, UberEats, GrubHub, and Postmates.Outbound Sales Representative
Plantd.Life · 2023 — 2024Performed outbound sales calls and effectively closed sales.Virtual Assistant
Macrobuildz, Symplr Healthcare, Reveah Executives, Agent Mastery Real Estate Coaching · 2024 — 2024Provided administrative assistance, data entry, and customer service in a remote capacity across various positions.Loan Lead Qualifier
Capifund USA · 2024 — 2024Qualified leads for loan applications, ensuring that potential clients met all necessary criteria.Appointment Setter
Afford your Health, H Town Solutions · 2024 — 2024Scheduled appointments and managed calendars for sales representatives across multiple part-time roles.Sales Specialist
Doody Calls · 2024 — 2024Focused on sales strategies, successfully closing deals, and reaching sales targets.Concierge
MAK Realty · 2024 — 2024Delivered concierge services, ensuring guest satisfaction while addressing various customer requests.Inbound Sales Representative
Technodream Call Center Service · 2021 — 2022Managed sales calls and guided customers in product selection, which resulted in increased sales. Offered a variety of residential services including HVAC, cleaning, general contracting, kitchen remodeling, roofing, home improvement, appliance repair, and handyman services. Served as the previous Sales Point of Contact, conducting call listening for quality assurance and training, ensuring employee compliance with company standards and accuracy in information delivery.Mortgage Underwriter
Thoughtfocus LLC · 2020 — 2021Evaluated mortgage applications and verified their accuracy to ensure compliance with regulatory standards.
Skills & Expertise
Education
- Bachelor of Science in CriminologyPANPACIFIC UNIVERSITY · — — 2019
- Master of Science in Criminal Justice Specializing in CriminologyROMBLON STATE UNIVERSITY
Photos
Interested in this professional?
Sign in as an employer to save this profile or invite LESLIE A. to a job.
Sign in as an employer