Lester J.

Lester J., a dedicated customer service professional, leverages his skills in client relations and administrative support to excel in customer-facing roles. Currently serving as a Customer Service Representative at KM2 Solutions in San Pedro Sula, Cortés, Lester efficiently handles inbound calls and resolves client issues in a fast-paced call center environment, ensuring high service standards. Previously, he gained valuable experience as a receptionist at R&P Electronics, where he managed customer appointments, calls, and general inquiries while assisting with office coordination. Proficient in Spanish with advanced capabilities in English (certified C1 level), Lester also possesses basic French language skills. Complementing his linguistic abilities, he is skilled in Microsoft Word, Excel, PowerPoint, and Canva. His experience at the National High School Model United Nations in New York has honed his research, public speaking, negotiation, and leadership skills.