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LESTER A. — Mid-Level Quality Analyst from Philippines

LESTER A.

Mid-Level Quality Analyst

Philippines 1-2 years
Open to offersNew to Platform
Languages
EnglishTagalog
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About

Lester A. is a dedicated professional with a diverse background spanning quality analysis, customer service, and logistics. As a Quality Analyst at Coco Tailoring & Garments, he ensured product excellence by verifying garment quality and equipment functionality. His role as an On Call Waiter at Kaisser Catering Services polished his customer-oriented skills, where he managed event setups and coordinated buffet services. At Allsectech Manila Inc., Lester excelled as a Collection Specialist, managing past due accounts and processing payments. His expertise extends to customer support, having served as a CSR at Salmat Services Inc. and Intelenet Global Services, where he not only provided exceptional service but also trained new hires. Earlier in his career, as a Stockman for Joysant Distributor Inc., he maintained inventory integrity and organized stockrooms efficiently. Lester's strong determination and ability to work with minimal supervision make him a valuable asset in any customer-focused or operational role.

Experience

  • QUALITY ANALYST

    COCO TAILORING & GARMENTS · 2024 — 2025
    Ensured the quality of garments while completing necessary materials. Verified functionality of all equipment and conducted double checks on finished products.
  • ON CALL WAITER/STAFF

    KAISSER CATERING SERVICES · 2021 — 2023
    Managed the arrangement of tables, chairs, and linens. Set up stage decorations and served food in a buffet style, assisting with restoration tasks.
  • COLLECTION SPECIALIST

    Allsectech Manila Inc. · 2017 — 2018
    Collected payments on past due accounts and processed payment transactions for customers. Implemented rules and regulations related to dues collection and ensured that customer accounts were kept current.
  • CSR/CSE

    Salmat Services Inc. · 2016 — 2016
    Provided account information to customers and established rapport with upset clients. Addressed customer inquiries and offered appropriate solutions to their needs. Assisted in training new hires on call handling procedures.
  • CSR/CSE

    Intelenet Global Services · 2016 — 2016
    Delivered exceptional customer service while developing sales strategies. Booked hotel accommodations for customers and responded to their requests. Participated in the training of new hires on proper call handling and upselling techniques.
  • STOCKMAN

    Joysant Distributor Inc. · 2013 — 2014
    Ensured proper handling of products and conducted regular inventory checks. Organized the stockroom effectively and submitted daily reports. Instructed new hires on standard operating procedures.
  • Job Order/Utility

    GSC District Hospital · 2011 — 2012
    Maintained cleanliness and sanitation of the facility, assisted patients promptly, and supported medical staff during procedures. Helped patient watchers with their inquiries and organized medical machines and apparatuses.

Skills & Expertise

Education

  • Graduated, Secondary School
    Labangal National Highschool · 2003 — 2004
  • Graduated, Primary School
    Saavedra Saway Elementary School · 1999 — 2000

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