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LESTER A. — Mid-Level Quality Analyst from Philippines

LESTER A.

Mid-Level Quality Analyst

Philippines 2-3 years
Open to offersNew to Platform
Languages
EnglishTagalog
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About

Lester A. is an experienced professional with a diverse background across multiple industries, including tailoring, catering, finance, and customer service. Most recently, he served as a Quality Analyst at Coco Tailoring & Garments, where he was responsible for ensuring the quality of garments and maintaining operational equipment. Previously, he worked with Kaisser Catering Services as an on-call waiter, managing event setups and serving in buffet-style settings. He also has experience as a Collection Specialist at Allsectech Manila Inc., where he focused on processing payments and implementing collection protocols. Lester’s expertise extends to customer service roles at Salmat Services Inc. and Intelenet Global Services, where he developed rapport with customers and trained new hires. He has a strong foundation in time management, computer literacy, and customer orientation, reinforced by a role as a stockman ensuring inventory accuracy at Joysant Distributor Inc. His career reflects a commitment to effective task management and consistent service delivery.

Experience

  • QUALITY ANALYST

    COCO TAILORING & GARMENTS · 2024 — 2025
    Ensured the quality of garments while verifying the functionality of equipment. Managed the completion of necessary materials and conducted thorough checks of the finished products.
  • ON CALL WAITER/STAFF

    KAISSER CATERING SERVICES · 2021 — 2023
    Arranged tables and chairs, set up stage decorations, served food buffet style, and assisted in restoration tasks.
  • COLLECTION SPECIALIST

    Allsectech Manila Inc. · 2017 — 2018
    Handled collections for past due accounts, processed payments for customers, and ensured compliance with rules and regulations during collections. Worked to make customer accounts current.
  • CSR/CSE

    Salmat Services Inc. · 2016 — 2016
    Provided information regarding customer accounts and developed rapport with dissatisfied customers. Addressed inquiries and implemented appropriate solutions while training new hires on call handling protocols.
  • CSR/CSE

    Intelenet Global Services · 2016 — 2016
    Delivered exceptional customer service, conceptualized sales strategies, and booked hotels for customers. Responded to customer needs and trained new employees in call handling and upselling techniques.
  • STOCKMAN

    Joysant Distributor Inc. · 2013 — 2014
    Ensured the proper arrangement of products and conducted regular inventory checks. Organized the stockroom and submitted daily reports while training new hires on standard operating procedures.
  • Job Order/Utility

    GSC District Hospital · 2011 — 2012
    Maintained cleanliness and sanitation throughout the facility, assisted patients in a timely manner, and supported medical staff during procedures. Organized machines and addressed queries from patient watchers.

Skills & Expertise

Education

  • Secondary School
    Labangal National Highschool · 2003 — 2004
  • Primary School
    Saavedra Saway Elementary School · 1999 — 2000

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