Mid-Level Customer Service Advisor
Open to offersNew to PlatformLester A. J. is a versatile professional with a diverse background in customer service, medical emergency response, and regulatory compliance. He gained foundational experience at Panasiatic Solutions as part of the Supervisors Group Escalations Department for Straight Talk Wireless and Sprint from 2010 to 2012. Continuing his career, he served as a Customer Sales Representative and Quality Sales Verifier at Focus Direct Inc., and as a Lead Generation Specialist at Telesynergy Corp. His expertise expanded during a significant tenure with Globe Telecom as a Recruitment and Training Officer, where he became a certified DSL/Broadband Sales Trainer. Strong in data management and supply chain management, Lester later worked with Prominent Outsource as a Virtual Assistant. During the COVID-19 pandemic, he volunteered with the Philippine Red Cross, providing critical emergency response services. Currently, he is an Advisor 2 Customer Service for TSX/Xfinity/Comcast at Concentrix CVG Philippines Inc., leveraging his skills in communication, emergency medical response, and customer support.
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