Lettia
Mid-Level Financial Operations Manager
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South AfricaEnglish
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About
Lettia v. is an experienced Director, Bookkeeper, and Operations Manager with a career spanning finance, administration, and credit control across sectors such as distribution, warehousing, freight, administrative support, and social services in South Africa. With current studies toward a BCompt in Financial Accounting, she has managed end-to-end financial operations for her own businesses, ensuring financial and tax compliance using Sage Accounting and Payroll and SARS e-filing. In roles at Afcargo, Sasco Zululand, and Itec Distribution, she handled key functions such as accounts receivable/payable, payroll, VAT returns, budget processes, financial statements on Pastel, and staff supervision. Her experience also extends to credit control, managing age analyses and collections for up to 460 accounts in the office technology distribution industry, and branch-level administration ensuring workflow efficiency, deadline adherence, and customer liaison.
Experience
Director/Bookkeeper/Administrator/Operations Manager
null · 2016 — PresentCurrently managing my own companies, ensuring financial and tax compliance is up to date while overseeing overall governance. Handling all administration and accounting tasks using Sage Accounting and Payroll. Performing SARS e-filing duties for EMP201, VAT returns, and Compensation Fund lodgments. Proficient in MS Office applications including Word, Excel, and PowerPoint. Utilizing an active profile with Transunion Credit Bureau for credit applications and collection management. Overseeing customer service and ensuring quality compliance while addressing queries and sales for corporate clients. Managing accounts receivable and payable, as well as payroll and staff responsibilities. Ensuring adherence to safety and training inspection standards.Assistant Accountant
Afcargo · 2014 — 2016Responsible for invoicing debtors according to cutoff dates and issuing statements. Ensured timely payment from debtors and performed reconciliations for various bank accounts. Engaged in salary processing on Pastel, as well as VAT and EMP201 returns. Loaded creditor payments and completed general ledger reconciliations. Prepared financial statements using Pastel and MS Office. Supported the CFO with budget-related tasks, including entering budget data into the general ledger and preparing necessary journals. Conducted balance sheet reconciliations and managed cash book and bank reconciliations. Handled debtors queries and processed payments while maintaining an organized filing system.Operational Manager
Sasco Zululand · 2012 — 2014Reviewed activity reports for efficiency and profitability improvements. Directed and coordinated financial and budget processes. Established and implemented goals, procedures, and policies while analyzing company needs for cost reduction. Supervised human resource activities and managed regional working capital along with the profit and loss account for the region. Conducted weekly staff meetings to monitor service levels and was involved in the processing of service vouchers and liaising with call centers regarding logged calls. Managed quotes, orders, and requisitions while maintaining communication with service technicians and ensuring proper customer service handling.Branch Administrator
S A Scale Company · 2008 — 2012Oversaw all administrative duties for the Richards Bay branch and coordinated the workload of technical staff. Managed stock orders and petty cash, while also handling reception and general office responsibilities. Typed and sent out quotations and controlled debtors for the region. Responsible for the overall functioning of the front office, including payroll, invoicing, and managing stock levels. Engaged with customers to address queries and service complaints while ensuring service delivery efficiency.Credit Controller
Itec Distribution · 2001 — 2008Collected and processed post, managed bank reconciliations, and allocated payments. Conducted debtors reconciliations and addressed customer queries. Followed up on overdue accounts and issued final notices, managing handovers to legal if necessary. Administered the Credit Guarantee policy and coordinated with finance houses to complete finance deals while tracking stock deliveries. Handled insurance claims and payment follow-ups, while also recording payment histories and preparing reports for credit limit reviews.Debtors Clerk
Itec Johannesburg · 1996 — 2001Performed duties including post collection, banking, and debtor reconciliations. Managed queries and followed up on overdue accounts with corporate customers. Conducted relief duties for reception and switchboard and managed office stationery and petty cash. Reported on age analysis and debtor queries to the financial manager.General Office Clerk
Kelly · 1994 — 1996Executed general office duties including receptionist and data capture tasks. Undertook various temporary assignments, with a notable role at Eskom's customer contact center, addressing account queries and coordinating technician callouts.Office Administrator
Worldwide Warehouse Industries · 1992 — 1993Managed daily banking and receipting, prepared sales figures for head office, and controlled stock in the warehouse. Organize stock deliveries and perform weekly stock takes while handling reception duties and processing wages.Supervisor
Skitterwit Nappy Service · 1991 — 1992Oversaw the delivery, collection, cleaning, and packing of nappies. Managed customer accounts and payments while organizing delivery routes and maintaining daily banking tasks.
Skills & Expertise
Education
- Grade 12J. G. Strijdom High School · — — 1990
- Bcompt degree in Financial AccountingUNISA
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