Lex D.

Not specified

• Virtual Assistant | Assigned to Family Chiropractic and Sports Rehab

  Chiro Match Makers · 2025 — 2026
  Handled phone calls, emails, and SMS communications with patients and clients. Organized appointment scheduling and maintained daily operations effectively. Supported administrative tasks along with policy creation and SOP documentation. Offered comprehensive virtual assistance and operational support within a chiropractic healthcare context.

• Customer Management Representative (Project Coordinator)

  Surepaint Ltd
  Performed administrative tasks, including email, calls, and SMS to facilitate home painting services. Oversaw project timelines once contracts were signed by customers.

• Receptionist (Customer Representative)

  Archers Arena
  Assisted customers in booking sessions at a combat archery arena. Provided information on a variety of offerings, such as archery lessons, Nerf Wars, Dodgeball, Indoor Basketball, and birthday events.

• Sales Representative (Cold Caller)

  Business Debt Adjusters
  Conducted cold calling to qualify potential business owners seeking debt settlement solutions. Engaged in lead generation for merchant cash advances.

• Sales Assistant

  Credit Suite
  Performed lead generation and cold calling tasks to qualify potential customers regarding credit issues. Managed inbound calls and followed up after transferring leads to consultants.

• Meta Pro Team (META)

  TDCX Ph
  Provided technical and advertising support to advertisers via chat, email, and customer service.

• Customer Service Representative (Verizon)

  Alorica Philippines
  Delivered customer assistance through inbound calls, addressing basic technical and billing inquiries.

• Technical Support Representative

  VXI Global Holdings Inc. (Comcast/Xfinity)
  Assisted customers with various technical concerns regarding internet service. Provided guidance on troubleshooting issues related to internet modems, cable TV, and telephone connections, with options for upselling.

• Secondary/Highschool

  School of Saint John the Baptist · — — 2010
• Primary

  Kauswagan Central School · — — 2006
• Bachelor of Science in Computer Engineering

  Mindanao State University - Iligan Institute of Technology