Lexcel C.

Not specified

• Administrative Assistant/Appointment Setter

  ITM Trading · 2025 — 2026
  Managed scheduling for sales consultants, handled hot leads and inquiries, supported the sales team with lead data organization, and was promoted to position focusing on booking qualified appointments.

• Sales Development Representative

  Calysto · 2025 — 2026
  Led initiatives in business development, managing outreach, lead qualification, and follow-ups while collaborating with leadership on refining sales strategies.

• Appointment Setter

  Beauty Leads · 2026 — 2026
  Handled leads for medical aesthetics campaigns through calls and SMS, followed up on promotional interactions, qualified prospects for consultations, and maintained records in CRM platforms.

• Technical Support, Sales Representative

  Asurion · 2024 — 2025
  Promoted home device protection plans while assisting customers with technical issues, working to close deals efficiently and maintaining ongoing communication with customers.

• Cold Calling & Appointment Setter

  Whova · 2024 — 2025
  Executed over 100 outbound calls daily for lead generation and appointment setting, maintained a 10% conversion rate by qualifying prospects effectively and securing demonstrations, and utilized HubSpot for tracking leads and managing follow-ups.

• Cold Calling, B2B Sales & Appointment Setter

  Simplia · 2024 — 2025
  Initiated targeted cold-calling campaigns resulting in a 10% increase in appointments and revenue, engaged in consultative sales discussions to address clients' needs and objections, and built enduring relationships with key decision-makers.

• Sales, Lead Generation, Appointment Setter and Cold Calling

  HomeAGlow · 2025 — 2025
  Contacted prospective customers via phone, text, or email to convert warm and cold leads into sales, effectively utilizing product knowledge to present suitable solutions and encouraging prospects to utilize existing vouchers.

• Inside Sales, Real Estate Coaching & Consulting Company

  ClubWealth · 2025 — 2025
  Conducted outbound calls to real estate agents across the nation, inviting them to exclusive coaching events and webinars while using persuasive strategies to build rapport and drive event attendance.

• Customer Service, Sales Representative and Admin Assistant

  Golden Leaf Cleaning · 2025 — 2025
  Managed client inquiries through phone, chat, or email, scheduled cleaning appointments effectively, and explained service packages and pricing to assist clients in choosing appropriate options while maintaining accurate booking records.

• All English Sales Closer, Website Builder

  Site123 · 2025 — 2025
  Promoted SITE123 website solutions to various clients through multiple outreach methods, assessed client needs, provided tailored website plans, and ensured client satisfaction through seamless onboarding and relationship building.

• Administrative Assistant or Executive Assistant

  Loving Home Care · 2025 — 2025
  Coordinated recruitment processes, scheduling, payroll preparation, and communication while managing client inquiries, conducting interviews, and ensuring efficient caregiver scheduling and records management.

• Second in Command, Account Manager

  Loojob BPO · 2025 — 2025
  Supported the CEO in daily operations and client relations, managed key accounts ensuring satisfaction, oversaw performance tracking and project follow-ups to foster company growth.

• Account Manager

  Association of Association Executives · 2025 — 2025
  Nurtured relationships with association leaders and executives, coordinated event participation, identified business development opportunities, and maintained client records utilizing CRM tools.

• Technical Support, Sales Representative

  TELETECH · 2022 — 2024
  Articulated product features, advantages, and benefits to customers while leveraging persuasive communication to close deals and maintaining strong customer networks within the designated sales territory.

• Sales Specialist, Billing Specialist, Customer Service and Technical Support

  TRANSCOM · 2021 — 2022
  Created and executed effective sales strategies to increase market share and customer base, utilized CRM software for tracking customer interactions, and confidently managed customer objections with relevant solutions.

• Floor Support, Customer Service Representative, Billing Specialist

  STARTEK · 2019 — 2021
  Managed customer complaints and inquiries with courtesy and efficiency, showcasing excellent verbal and written communication abilities to interact effectively with customers and foster strong relationships and loyalty.

• Billing Specialist

  IQOR · 2021 — 2021
  Addressed customer inquiries related to billing, charges, and payments while maintaining an accurate and complete billing system and handling escalated billing disputes in a professional manner.

• Sales Representative, Customer Service

  INSPIRO · 2019 — 2019
  Built and sustained strong customer relationships and networks within the assigned sales territory while employing persuasive communication techniques to finalize deals and creating comprehensive proposals tailored to prospective client needs.

• Bachelor of Science in Business Administration Major in Marketing Management

  University of Iloilo · 2020 — 2024