Liana V.
Senior Operations Manager
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Liana V. is a seasoned management professional with over 20 years of experience spanning the Retail, Legal, and Hospitality sectors. She has excelled as a Restaurant and Event Manager at Rietvlei Country Lodge and Kontrei Spaza, where she led daily operations, staff management, and financial oversight. With a knack for strategic sourcing and vendor negotiations, Liana ensures operational efficiency and cost optimization. Her role involves crafting marketing activities to boost brand presence and coordinating intricate events, handling everything from client meetings to execution. Previously, she served as a Branch and Operations Manager at Avatoria Stationers, enhancing financial performance and streamlining operations to achieve significant turnover growth. At VFV Mseleku Attorneys, she led the Deeds Typist Department, managing property transfers and development projects worth millions. Her policy designs for financial tracking have supported seamless transactions across major banks and projects.
Experience
Restaurant / Event Manager
Rietvlei Country Lodge / Kontrei Spaza · 2022 — 2025Managed daily operations by handling opening and closing procedures. Hired, trained, and scheduled staff to ensure they delivered motivated and friendly service. Oversaw kitchen and dining areas, focusing on customer relations and service efficiency. Ensured the availability of fresh ingredients and stock levels. Engaged with suppliers and vendors for negotiations, placing orders and monitoring inventory to optimize costs. Monitored financial performance to identify improvement areas, executed marketing activities to enhance brand awareness, and coordinated events while managing social media.Branch & Operations Manager
Avatoria Stationers / Alternative Office Supplies · 2009 — 2020Oversaw facility operations, including assigning daily duties and managing opening and closing procedures. Controlled inventory by managing stock levels, ordering, and receiving goods while implementing stock loss prevention measures. Managed financial responsibilities, including supplier payments, employee compensation, and utility costs. Fostered customer relations through service and accounts reconciliation while generating reports to inform strategic direction and company initiatives.Senior Deeds Typist / Department Head
VFV Mseleku Attorneys · 2004 — 2009Coordinated property development management projects, overseeing conveyancing tasks, including transfers and bonds. Typed lengthy deeds of transfer, and drafted and edited contracts while attending relevant meetings. Managed finances by handling project transactions and reconciling statements for developers, purchasers, investors, and banks. Supervised significant development projects while drafting required documentation and coordinating with multiple attorneys to ensure successful transaction registration and financial accuracy.
Skills & Expertise
Education
- Secretarial CertificateDamelin · 1993 — 1993
- Secretarial CertificateTechnicon Pretoria · 1992 — 1992
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