Liberty G.

Liberty G. is an experienced Customer Service Representative and Technical Support professional with a robust background in the customer service industry, providing support for both physical and virtual payment terminals. At Foundever Palawan, Liberty managed chat-based billing inquiries, transaction updates, and login or dashboard navigation issues for merchants, consistently ensuring clear communication and efficient issue resolution. With additional experience as an overseas worker in Taiwan, Liberty supported elderly individuals and demonstrated fluency in English and Mandarin for effective cross-cultural communication. Equipped with multiple training certifications in customer service, technical support, and helpdesk support, Liberty has developed a reputation for maintaining high customer satisfaction rates while handling a wide variety of merchant and client issues.