Lidjulyn P.

Managed calendars and scheduled appointments, ensuring efficient coordination and timely follow-ups with both clients and internal teams. Responded promptly to a high volume of email inquiries while maintaining professional communication standards. Coordinated meetings and service requests, prioritizing multiple schedules and deadlines. Kept accurate records of customer interactions and account updates in company systems. Provided administrative support through organized documentation and up-to-date information tracking. Acted as the main contact for customer inquiries, delivering exceptional service via phone, email, and chat channels. Efficiently resolved customer concerns and escalated issues as necessary. Collaborated with cross-functional teams to enhance service delivery and coordinated customer requests. Exhibited a strong attention to detail in managing schedules, communications, and confidential information, consistently upholding professionalism in a fast-paced environment.

Created and managed property listings while assisting with tenant sourcing, screening, and onboarding. Handled tenant communications and support requests effectively, tracking rent payments and maintaining financial records. Gained insights into property management workflows and best practices, utilizing AppFolio and Buildium for property management tasks and documentation. Maintained organized records related to tenants, leases, and property operations.