Lindsey A.
Junior Customer Service Representative
Open to offersNew to PlatformAbout
Lindsey W. is a dedicated professional with experience across various service-oriented roles, notably in the fitness and education sectors. At Zone Fitness Parow, from 2016 to 2019, Lindsey managed customer service duties such as handling client inquiries, processing gym memberships, and ensuring smooth operational flow, including tasks like filing, scheduling, and first aid. Her role required strong communication and basic computer skills with tools like Excel and Word. Transitioning to the educational field from 2021 to 2022, she contributed significantly as a teacher’s assistant at Kids Academy Creche by developing lesson plans, engaging with students, and managing classroom activities. At TFG Call Centre, Lindsey honed her skills in account management and switchboard operations while assisting clients through outbound and inbound calls. With a strong foundation in administrative tasks and a versatile background in both customer-focused and educational environments, Lindsey is poised to deliver value in dynamic professional settings.
Experience
Sales Associate
Kids Academy Creche · 2021 — 2022Opened accounts and provided customer service via switchboard management. Conducted both outbound and inbound calls to facilitate account setups, assisting store staff during power outages. Utilized basic computer skills for documentation and communication.Teacher's Assistant
TFG Call Centre · 2019 — 2020Supported class teachers by interacting with students and managing classroom activities. Assisted in administrative duties including preparing lesson plans, maintaining attendance records, and preparing teaching materials. Provided temporary coverage for teachers during their absence and participated in diploma committee tasks.Receptionist
Zone Fitness Parow · 2016 — 2019Greeted clients and conducted check-ins by scanning gym cards. Managed switchboard operations, including answering calls and relaying messages. Handled administrative tasks such as filing documents and processing customer inquiries. Captured gym contacts, managed daily cash float, and scheduled appointments. Provided first aid when necessary and ensured cleanliness in facilities. Processed membership cancellations and calculated associated fees.
Skills & Expertise
Education
- National N DiplomaNorthlink College Goodwood · — — 2018
- Grade 12Parow High School · — — 2015
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