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LIZ L. — Junior Virtual Assistant from Philippines

LIZ L.

Junior Virtual Assistant

Philippines 1-2 years
Open to offersNew to Platform
Languages
English
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About

Liz L. is a specialized Virtual Assistant with a focus on administrative support, customer service, and QuickBooks support, bringing over two years of experience in sales and customer service, including international accounts. Liz is adept in handling reconciliations, reporting, and workflow support through practical training in QuickBooks Online. She plays a crucial role in helping business owners streamline operations and manage client relationships efficiently. As a Bancassurance Sales Executive at BPIAIA Life Assurance Corporation, Liz excelled in organizing financial documentation and maintaining client records with accuracy. Her role involved coordinating insurance claim processes and educating stakeholders on policies. Additionally, her experience as an Outbound Caller included scheduling appointments and managing client follow-ups with precision. Liz's proficiency in CRM tools like Salesforce and document management systems such as SharePoint supports her adaptability in learning new software, underscoring her commitment to providing reliable support while maintaining compliance and confidentiality.

Experience

  • Bancassurance Sales Executive

    BPIAIA Life Assurance Corporation · 2023 — 2026
    Managed financial and estate documentation while ensuring accuracy and adherence to company standards. Prepared and maintained client records while providing stakeholders with insights on policies, benefits, and regulations. Coordinated processes for insurance claims by verifying necessary documents and tracking approvals, ensuring timely resolutions. Developed and nurtured client relationships via effective communication and empathetic support.
  • Outbound Caller

    ECE Contact Center (IAA Company) · 2023 — 2023
    Scheduled client appointments and managed follow-ups with precise record-keeping. Verified and updated customer data to ensure organized documentation. Maintained professionalism in communication while handling client information confidentially.
  • Internship - Recruitment

    Getwonders Corporation - Food Order Taking Company · 2023 — 2023
    Facilitated communication with applicants through email and chat to ensure a smooth onboarding process. Engaged in remote collaboration while keeping recruitment documentation organized. Assisted in screening candidates and coordinating their interview schedules.
  • Customer Service Representative (Seasonal)

    Inspiro Dumaguete - 18F FLOWER Account · 2023 — 2023
    Handled customer inquiries and billing questions while updating client records accurately. Supported payment processing and account maintenance while ensuring organized documentation. Adhered to strict confidentiality and compliance standards to protect sensitive information.

Skills & Expertise

Education

  • Bachelor of Science in Business Administration
    Negros Oriental State University · 2019 — 2023
  • Accountancy, Business & Management
    Junob National High School · 2017 — 2019

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