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Loraine B. — Junior Customer Service Representative from Philippines

Loraine B.

Junior Customer Service Representative

Philippines No experience yet
Open to offersNew to Platform
Languages
EnglishTagalog
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About

Loraine B. is an experienced professional with notable expertise in both the body piercing and customer service sectors. At Forte Tattoo Studio in Pateros, Taguig City, she provided body piercing services that emphasized precision, safety, and client satisfaction. This role entailed managing high volumes of customers while ensuring a premium quality experience. In 2024, she joined SUKI Jewelry in Rockwell, Makati City, continuing her piercing expertise by handling walk-in clients efficiently and offering personalized client assessments for jewelry selection. Transitioning her skills to debt collection at Tellex Pioneer in Salcedo, Makati City, she excelled in making proactive outbound calls and handling inbound inquiries, significantly reducing delinquency rates through strong negotiation and problem-solving capabilities. Loraine's educational background in Humanities and Social Sciences from Nagpayong High School enhanced her communication and customer service skills, further complemented by her design and editing proficiency with tools like Canva and Adobe software.

Experience

  • Debt Collector/CSR

    Tellex Pioneer · 2024 — 2024
    Executed proactive outbound calls and addressed inbound inquiries to collect overdue accounts, employing strong negotiation skills to secure payments and resolve disputes.
  • Body Piercer

    SUKI Jewelry · 2024 — 2024
    Efficiently handled walk-in clients during peak hours, conducting assessments to identify suitable piercing placements and jewelry choices.
  • Body Piercer

    Forte Tattoo Studio · 2022 — 2023
    Provided professional body piercing services prioritizing precision, safety, and client satisfaction while managing a high volume of customers.

Skills & Expertise

Education

  • Senior High School - (HUMSS)
    Nagpayong High School · 2022 — 2023
  • Junior High School
    Apec Schools

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