Lorena L.

Lorena is a highly organized and skilled professional with extensive experience in administrative support, email management, and the insurance industry. She began her career as an Administrative Assistant where she honed her ability to handle multiple tasks and maintain organized systems, facilitating effective communication and enhancing office productivity. Transitioning to the insurance field, Lorena worked as a Health Insurance Specialist and Life Insurance Specialist, utilizing her prowess in cold calling, appointment setting, and client education to drive policy enrollments and support sales targets. Lorena's ability to build rapport and identify client needs has significantly contributed to enhancing customer satisfaction. Throughout her roles, she has leveraged Google Workspace, Salesforce, and ViciDial to streamline workflows and maintain professional engagement. Her educational background includes a Bachelor of Science in Agriculture, granting her a strong foundation in analytical skills.