Louise L.

Louise V. is a highly experienced customer service professional with a robust background as a Customer Service Collection Specialist at IQOR since April 2017. She brings over five years of expertise in handling both inbound and outbound calls, along with two years in non-voice operations. Louise is adept at managing time efficiently to provide superior clerical support, continuously adapting to new product information across different departments. Her strong foundation in MS Office suites, including Word, Excel, and PowerPoint, complements her commitment to ensuring high customer satisfaction. Her education at St. Dominic College of Asia has been bolstered by practical experiences through participation in the Citizen Advancement Training Program and exposure to hotel operations in various seminars including at the HYATT Hotel and Casino and Diamond Hotel in Manila. Fluent in English, Tagalog, and Visaya, she is positioned as a resourceful asset in the customer service sector.