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Lovely A. — Mid-Level Medical Virtual Assistant from Philippines

Lovely A.

Mid-Level Medical Virtual Assistant

Philippines 6+ years
Open to offersNew to Platform
Languages
English
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About

Lovely Anne L. is a certified Medical Virtual Assistant and Intake Clinic Coordinator with over four years of experience in supporting healthcare practices remotely. Her role at both HealthyBOS Inc, LLC and Get Right Physio involved obtaining and organizing patient medical records, managing reauthorization of medical equipment, and conducting outbound calls to gather necessary medical information. She excelled in appointment scheduling and calendar management for physiotherapists and RMT practitioners while serving as the primary point of contact between patients and practitioners. Working with the HCAI system, Lovely Anne efficiently processed Motor Vehicle Accident claims and ensured accurate patient intake documentation. She holds a Bachelor of Science in Business Administration from the Asia Pacific College of Advanced Studies and demonstrates strong skills in insurance verification, prior authorization, and maintaining smooth coordination across clinical teams. Notable tools include EMR/EHR systems, Google Workspace, and Microsoft Office, facilitating her administrative and documentation responsibilities.

Experience

  • Medical Virtual Assistant | Intake Coordinator

    HealthyBOS Inc, LLC
    Organized and obtained patient medical records along with required documentation. Managed the reauthorization of medical equipment for patients, coordinating effectively with providers. Conducted outbound calls to gather necessary medical information from clinics, provider offices, and patients. Provided administrative support to facilitate smooth coordination between patients and healthcare providers. Oversaw appointment scheduling and calendar coordination for physiotherapists and RMT practitioners. Acted as the primary contact for interaction between patients and practitioners. Processed Motor Vehicle Accident (MVA) claims, including treatment plan preparation and invoicing via HCAI. Ensured accuracy in patient intake documentation and facilitated effective communication across clinical teams.
  • Medical Virtual Assistant

    Get Right Physio
    Handled patient intake coordination, appointment scheduling, and insurance verification. Processed prior authorizations and MVA claims through the HCAI system. Provided extensive administrative support and maintained effective documentation practices.

Skills & Expertise

Education

  • Bachelor of Science in Business Administration
    Asia Pacific College of Advanced Studies · 2016 — 2019

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