lucia K.
Mid-Level Retail Sales and Lead Generation Specialist
Open to offersNew to PlatformAbout
Lucia K. has hands-on experience in the online retail, telecommunications, and virtual assistance sectors. Since 2016, she has worked as an online retailer, where she provides product information, documents sales, processes payments, and informs clientele about promotions. From 2017 to 2021, she served as a Sales Representative for Globe Telecom, managing customer relationships throughout the sales cycle. Between 2021 and 2023, Lucia was a Virtual Assistant focused on lead generation—researching, tracking, and maintaining lead databases, making outbound calls, and executing direct email marketing campaigns for client acquisition. Her background demonstrates proficiency in MS Word, Excel, and PowerPoint, along with administrative support and sales process facilitation in business-to-consumer environments.
Experience
Virtual Assistant: Leads Generation Job
Company not specified · 2021 — 2023Provided support in sales and marketing by generating leads through phone calls, social media, and emails. Researched, tracked, and updated lead data; conducted customer and market surveys; made outbound calls and direct email marketing efforts to prospects. Contributed to proposal and sales presentation preparations, ensured timely reporting to management, maintained the lead generation database, and developed detailed knowledge of the company’s products and services.Sales Representative
Globe Telecom · 2017 — 2021Managed relationships with customers by serving as the key contact from the initial lead outreach through to finalizing purchases, represented the Globe Telecom brand, and facilitated the sale of products or services.Online Retailer
Company not specified · 2016 — PresentAdvised customers by sharing detailed product information, supported decision-making by building customer confidence and presenting relevant suggestions, and maintained up-to-date customer profile records to document sales. Handled payment processing for purchases, provided clientele with updates about sales and upcoming merchandise, and collaborated with the team to address related objectives.
Skills & Expertise
Education
- Vocational Course Food and BeverageManila Manpower Development Center Tayuman · — — 2019
- SecondaryMARIANO MARCOS NATIONAL HIGHSCHOOL · 2010 — 2014
- PrimarySANTA ROSA 1 ELEMENTARY SCHOOL · 2004 — 2010
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