Lucky L.
Mid-Level Business Development and Client Account Manager
Open to offersNew to PlatformAbout
Lucky L. is a results-driven professional specializing in Business Development and Client Account Management, with extensive experience in lead generation, sales pipeline management, and recruitment coordination. Currently serving as an International Business Development Manager to Client Account Manager at NAXCON Group, he advances client engagement through strategic cold calling, appointment setting, and CRM-driven pipeline management. Previously, as a Listings & Acquisition Specialist at Cesarius Group, he implemented marketing strategies to elevate property visibility on online platforms. His tenure as Human Resource Officer-in-Charge at INFINITY BPO saw him overseeing recruitment and workforce retention strategies. Notably skilled in tools like HubSpot, Salesforce, and LinkedIn, Lucky's expertise encompasses diverse sectors ranging from real estate to compliance with social security protocols. A Bachelor of Science in Business Administration graduate from Cor Jesu College, he is certified in bookkeeping and digital marketing, underscoring his multifaceted skill set.
Experience
International Business Development Manager to Client Account Manager
NAXCON Group · 2023 — 2026Oversaw the client lifecycle from discovery through account management. Growth initiatives were driven via cold calling, appointment setting, LinkedIn, and email outreach. Managed the pipeline through lead generation and follow-ups. Responsible for creating job descriptions, endorsing candidates, and supporting the interview process to placement. Served as the primary client contact, addressing concerns and leading monthly check-ins. Utilized CRM tools for pipeline management and communications.Listings & Acquisition Specialist
Cesarius Group · 2023 — 2023Sourced and qualified leads using online platforms like Facebook Groups. Coordinated bookings with managers and listed properties. Developed landing pages to promote short-term rental properties and implemented marketing strategies to enhance visibility.Human Resource Officer-in-Charge
INFINITY BPO · 2023 — 2023Led HR operations, focusing on recruitment and employee engagement. Managed aspects such as attendance, benefits, and employee relations. Developed HR strategies aimed at improving retention and performance.HR Recruiter
Lava Automation · 2023 — 2023Conducted prescreening and interviews aligned with client requirements, while coordinating the interview processes and maintaining candidate databases.Recruitment Specialist I
Concentrix-Convergys DVO · 2022 — 2023Evaluated applicant qualifications and tracked candidates throughout the hiring process. Conducted initial interviews focused on assessing communication skills and provided evaluations to Recruiter II for subsequent steps. Provided assistance to Iloilo and Baguio Sites.Project Manager
Tomedes · 2021 — 2022Managed vendor selection and project execution while implementing quality assurance protocols.Acquisition Sales Specialist
InvestD, LLC · 2021 — 2022Engaged with clients to close deals and followed up to provide ongoing support. Analyzed calls to assess lead motivation for selling properties.Database Manager / Virtual Assistant
Sunview Lending & Brivity VA · 2021 — 2022Managed CRM data entry, lead tracking, and reporting activities. Conducted cold calling for a mortgage company, transferring interested leads to designated agents.Intake Specialist
Citizen’s Disability · 2020 — 2021Processed applications and performed outbound calls for Social Security disability benefits.Billing, Sales & Chat Support Representative
VXI Global · 2018 — 2019Assisted customers with billing inquiries and technical support while upselling products. Trained and mentored newly hired agents.Data Entry Specialist
iPSY · 2018 — 2018Managed customer data entry and verification processes for e-commerce platforms.Billing & Sales Representative
Sutherland Global Services · 2016 — 2018Provided assistance with billing issues, upsold products, and handled customer concerns.
Skills & Expertise
Education
- Bachelor of Science in Business Administration (Financial Management)Cor Jesu College
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