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Luiza R. — Mid-Level Virtual Assistant from Brazil

Luiza R.

Mid-Level Virtual Assistant

Brazil Less than 1 year
Open to offersNew to Platform
Languages
PortugueseEnglishFrenchItalian
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About

Luíza R. is a seasoned Executive & Virtual Assistant hailing from Rio de Janeiro, Brazil, offering global remote support across diverse industries. Her extensive experience spans roles including operations coordination and executive support with a strong focus on calendar management and international communication. Luíza has worked with influential organizations such as Air France, where she excelled as an Airport Service Agent, managing high-volume customer interactions effectively. Her tenure at Líder Aviação as Operations Coordinator further honed her skills in stakeholder management and logistics coordination. Additionally, Luíza benefited from targeted training in insurance operations with Elevate Team, emphasizing remote assistance, client communication, and CRM proficiency. Her academic achievements include an MBA from FGV/Catholic Lisbon and a B.A. in Cultural Production from UFF. Fluency in English, alongside advanced French and intermediate Italian, further solidifies her versatility in offering multilingual support and administrative excellence.

Experience

  • Airport Service Agent

    Air France · 2025 — 2026
    Facilitated international customer interactions in a high-volume setting. Coordinated passenger services and managed operational flow while resolving issues in a dynamic environment.
  • Operations Coordinator

    Líder Aviação · 2025 — 2025
    Oversaw logistics and scheduling for executive operations. Managed communication with stakeholders and service providers, while handling multiple priorities against tight deadlines.
  • Administrative Assistant

    Museu de Favela · 2023 — 2025
    Managed administrative routines and facilitated internal communication. Supported digital platforms and organized information effectively.
  • Translator & International Support

    Company not specified · 2022 — 2025
    Provided multilingual assistance in English, French, and Italian while supporting international clients and stakeholders.
  • Virtual Assistant Training (Insurance Operations)

    Elevate Team · 2024 — Present
    Engaged in a paid training program focused on virtual assistance for insurance entities. Developed competencies in client communication, documentation, and workflow coordination while performing email handling, data entry, and customer support tasks.

Skills & Expertise

Education

  • MBA in Business Management
    FGV / Catholic Lisbon
  • B.A. in Cultural Production
    UFF
  • Technical Degree in Administration
    SENAC

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