Lukhona Z.

Lukhona Z. has built a solid foundation in customer service and business management, leveraging experience from varied roles across different industries. With a National Senior Certificate from Kwamathanda High School and further specialization in Business Management N4, N5, and N6 from Esayidi TVET College, Lukhona is equipped to navigate complex customer interactions. At Multi Choice DSTV, Lukhona excelled as a Customer Service Consultant, where strong communication skills were key in resolving customer inquiries. Subsequently, working as a Waitress/Steward at Aura Restaurant, Lukhona demonstrated adaptability in the dynamic hospitality sector. Currently, as a Customer Service Agent/Claims Handler at CCI Umhlanga, Lukhona applies problem-solving skills to manage claims efficiently. With fluency in Zulu, English, and Xhosa, Lukhona possesses the linguistic capability to engage a diverse clientele effectively.