Luzviminda G.
Senior Operations and Business Manager
Open to offersNew to PlatformAbout
Luzviminda G. is a results-driven Operations and Business Manager with extensive experience in the hotel and travel industries. Over the years, she has honed her skills in managing teams and optimizing processes to deliver exceptional client satisfaction across various business functions. At Bloomstar Travel & Tours, she has been pivotal in directing business operations and strategy, handling over 50 group clients, and forging supplier partnerships. Her tenure involved complex travel project planning and representing the company in B2B events, strategically building partnerships. Previously, in her role at Real Development Company/Concepcion Group of Companies - Days Hotel, she managed operations and provided executive support, ensuring seamless workflow execution. Her career began at Insular Life Assurance Company Ltd., Inc., where she excelled in customer service, sales, and insurance underwriting. Team leadership, client success, and problem-solving are key strengths that have defined her professional journey.
Experience
General Manager
Bloomstar Travel & Tours · 2013 — PresentOversaw all business operations and strategy execution for a full-service travel agency. Managed over 50 group clients and supplier partnerships while facilitating end-to-end service delivery. Coordinated complex travel projects, including corporate, group, and international bookings. Enhanced operational workflows to improve efficiency and consistency in service. Represented the company at local and international B2B events, fostering strategic partnerships.Operations Manager / Executive Support
Real Development Company/ Concepcion Group of Companies - Days Hotel · 2003 — 2013Supervised daily operations, scheduling, and administrative tasks. Provided executive support to leadership, managing reports, coordination, and prioritizing tasks. Ensured effective workflow execution across teams and maintained high standards in client communication and service delivery. Managed multiple deadlines, ensuring both accuracy and efficiency.Customer Service/Sales / Insurance Underwriting
Insular Life Assurance Company Ltd., Inc. · 1992 — 2003Addressed client inquiries and service requests with professionalism. Evaluated risk and processed underwriting requirements accurately. Contributed to sales initiatives by cultivating client trust and sustaining long-term relationships.
Skills & Expertise
Education
- Bachelor of Science in Chemical EngineeringThe University of Manila
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