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Ma R. — Junior Customer Service Specialist from Philippines

Ma R.

Junior Customer Service Specialist

Philippines No experience yet
Open to offersNew to Platform
Languages
EnglishTagalog
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About

Ma. Rozel P. is a dedicated Bachelor of Science in Tourism Management student currently furthering her education at La Consolacion College–Bacolod, with previous studies at the University of St. La Salle–Bacolod. With a strong background in customer service gained over five years at Celosia Flowers and Gift Shop, she has honed her Customer Service and Communication Skills, demonstrating a clear ability to maintain effective client relations. Her work as an English tutor has further enhanced her communication abilities and adaptability, enabling her to work well with diverse populations. Ma. Rozel is equipped with a mix of essential skills that include Multitasking and Patience, essential for thriving in the tourism and hospitality industry. Her academic journey is marked by achievements such as the Sabre 360 certification and her service as a tourism student representative. Fluent in English and Filipino, she is poised for growth in a dynamic professional setting.

Experience

  • Customer Service Role

    celosia flowers and gift shop · 2021 — 2025
    Provided customer service and developed strong communication skills, engaged in sales, and built client relations.

Skills & Expertise

Education

  • Bachelor of Tourism Management
    University of St. La Salle
  • Bachelor of Tourism Management
    La Consolacion College–Bacolod

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