Ma F.
Mid-Level E-Commerce Manager
Open to offersNew to PlatformAbout
Ma. Fatima Jane R. is a reliable and detail-oriented professional with 5 years of experience in e-commerce, specifically managing an online business. She has effectively overseen various aspects such as product listings, data entry, inventory, order processing, and customer support. Her role as an Online Shop Manager involved creating and updating product information, monitoring inventory, and maintaining customer engagement through social media management. Additionally, Fatima Jane has a background in Quality Assurance, having worked as an Analyst at a Coconut Factory where she reviewed processes for accuracy. She also led a Quality Control team in an electronics company, enhancing team performance and resolving quality issues. Further, her experience includes bookkeeping at a pawnshop, where she managed financial records meticulously. Competent with tools including Google Workspace and platforms like Facebook and Instagram, Fatima Jane is open to remote opportunities that allow her to leverage her skills.
Experience
E-Commerce Business Owner / Online Shop Manager
Self-EmployedOversaw the daily operations of a small online clothing business. Developed and maintained product listings, including photos, descriptions, and price details. Managed inventory and kept product records organized. Handled customer inquiries and processed orders through various online channels. Engaged in social media promotion to maintain customer interaction, while also performing administrative tasks to ensure organized and accurate operations.Quality Assurance Analyst
Coconut FactoryExamined processes and records for precision, identifying issues that required further investigation. Organized documentation and assisted in documenting procedures. Effectively communicated findings to team members.Quality Control Team Leader
Electronics CompanySupervised and coached quality control staff, monitoring daily performance and providing feedback to enhance accuracy. Analyzed inspection data to spot recurring issues and proposed corrective measures. Managed quality records, reports, and maintained documentation. Collaborated with different departments to address issues and escalated significant concerns to management.Bookkeeper
PawnshopDocumented daily transactions and upheld organized financial records. Assessed transaction details to ensure accuracy and completeness. Managed confidential documents with professionalism.
Skills & Expertise
Education
- Bachelor of Science in Hotel and Restaurant ManagementInstitution not specified · 2007 — 2011
Interested in this professional?
Sign in as an employer to save this profile or invite Ma F. to a job.
Sign in as an employer